Celebrate 2-1-1 Day with United Way: Connecting Communities to Vital Services

Sunday, February 11th marks 2-1-1 Day, a day dedicated to recognizing the helpline provided by
United Way. 2-1-1 has been connecting people to vital services in our communities for years.
In times of crisis, knowing who to call is crucial. While 911 is reserved for life-threatening
emergencies, what if you find yourself unable to pay your electric bill, in need of childcare, or
requiring legal assistance? For Sauk Valley residents, the answer lies in a simple, three-digit
phone number: 2-1-1. This free and confidential information and referral service connects
individuals to the help they need.

National 2-1-1 Day, celebrated annually on February 11th (2/11), highlights the significance of
this service. Serving residents of Whiteside and Lee Counties, 2-1-1 operates 24/7, providing
access to essential health and human services by text, online, and over the phone.
United Way of Lee County (UWLC) and United Way of Whiteside County (UWWC) maintain
an extensive database of health and human services in the Sauk Valley area. Highly trained
contact specialists are available every day to assist callers with issues, including food insecurity,
housing crises, homelessness, mental health, and substance use. With a database featuring over
1,000 programs and services, 2-1-1 is the go-to resource for Sauk Valley residents seeking

Beyond the 2-1-1 phone number, the 2-1-1 website (findhelp211.org) is continuously updated
with advanced search features, making it even easier for community members to find resources.
Texting is also an option; simply text 898-211 to reach the 2-1-1 support specialists.
UWWC, UWLC, and Culver’s are joining forces to celebrate 2-1-1 Day on February 11th. Visit
Culver’s in Rock Falls or Dixon for special $2.11 concrete mixers or cheese curds and remember
to call 2-1-1 when social service help is needed.

About 2-1-1
2-1-1 is a free health and human service information and referral service, maintaining a
continuously updated database of more than 300 agencies and 1,000 programs and services. Free,
confidential assistance is available 24/7, online at findhelp211.org, over the phone by dialing 2-
1-1, or via text at 898-211. 

2-1-1 provides services with support from United Way of Lee County, United Way of Ogle County
 and United Way of Whiteside County.